Store policy

Shipping Policy

Last updated: July 18, 2026

Order processing

Orders are generally processed within 1 to 3 business days, excluding weekends and holidays. During high-volume periods, processing may take longer.

Shipping methods and rates

Available shipping methods, delivery estimates, and rates are shown at checkout before payment. Shipping options may vary by destination, carrier availability, product weight, and order value.

Delivery timing

Delivery estimates are not guarantees. Weather, carrier delays, address issues, holidays, or events outside our control may affect delivery timing.

Eligible destinations

Eligible shipping destinations are displayed during checkout. If checkout does not offer shipping to your address, contact support before placing an order.

Incorrect addresses

Customers are responsible for entering a complete and accurate shipping address. Contact us as soon as possible if an address needs correction. We cannot guarantee changes after an order is processed.

Lost or damaged packages

If a package is lost or arrives damaged, submit a support request with your order number and any photos or tracking information. We will work with you and the carrier to resolve the issue.